Microsoft Enhancement Program
To maintain the value of your investment in your Microsoft Dynamics applications it is important to receive software upgrades. Microsoft's Enhancement Program provides software updates and access to CustomerSource, Microsoft's web-based support and information portal, as part of your annual maintenance fee.
The Enhancement Program provides everything from major feature additions to minor software refinements plus Investment Protection which provides a path to future releases without having to repurchase functionality.
CustomerSource is a secure area on Microsoft's website designed specifically for its customers and provides technical information and support 24 hours a day, seven days a week.
You can use CustomerSource to:
Find self help tools
Download product updates
Search Dynamics's technical question & answer database
Unlimited online training access including interactive, self-paced courses available 24 hours a day
Share ideas with other customers through discussion forums
Read an online version of the Dynamics customer newsletter
Participate in Interact sessions, which are live question & answer sessions with Dynamics team members on timely topics.
In addition to providing a vast amount of information and solutions online, CustomerSource increases productivity by allowing you to resolve your own issues quickly.
For more information please contact us.