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Education
The UK has a world leading reputation for excellence in education and as a result is not only a very important sector in its own right, but is also an important component in every other industry and profession. In recent years a number of drivers have come together to radically change the way in which universities and colleges manage and measure themselves. Government cuts, limited places and caps on funding have all put increased pressure on institutions and demand that finance is linked to wider organisational measures such as student experience and satisfaction. In addition to offering core finance and accounting capabilities we are able to assist by providing a single view of the student as a customer.
Improving Student Experience and Value
m-hance - Lifetime student management (LSM) solution for the benefit of the student and the establishment.
Lifetime Student Management
The m-hance student solution is designed to solve key problems in the area of Student Support and Development, by establishing a 360° view of the student as the complexity of their needs increases, throughout their education journey.
Referrals to various student services require co-ordination, allowing student services to ‘follow’ the student through their educational lifestyle and critically beyond.
Issues in these areas impact the organisation in a number of ways:
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Retention and hence fee income
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Efficient service delivery and collaboration, affecting costs
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Student satisfaction
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Potential future contributions
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Continuity of service in the face of staff turnover
Understanding the Student Asset
By unifying student information educational establishments have a much better opportunity of understanding the trends and issues that affect the students when in their care. This information can be useful in:
- Understanding trends by demographics
- Creating process and systems changes to reflect common issues that occur
- Faster reaction to issues
- Decreasing drop-out rates
Overall this means improving the experience of the student from their attraction well into their post-graduate lives.
For more information please contact us.
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