Professional Services


commercial

We provide a wide range of commercial services and information technology infrastructure services dedicated to delivering profitability, improved performance and better customer relationship management to a huge number of different commercial organisations in different commercial sectors including Professional Services, Telecommunications, Web Retailing, Legal and Distribution.

Professional Services

Enhancing Profitability

Professional services firms are challenged with selling an intangible product that is difficult to quantify and ever-changing. The adoption of best management and customer relationship management practices  is essential and profitability requires that projects are estimated correctly and completed on time, while meeting or exceeding customer requirements. To succeed, companies must adopt strategic and comprehensive financial, project, and resource management practices. This can be accomplished with an information technology infrastructure that includes CRM and telecommunications and allows your people to share data, work together, and make effective decisions.

We offer powerful commercial, Microsoft-based CRM and telecommunications solutions to help professional services firms manage every aspect of their business, from customer relationships and projects to process outsourcing and financial management. These solutions can streamline operations while improving the quality of customer interactions and help you make faster and smarter decisions.

Telecommunications

Meeting the Telecommunications Challenge

In the telecommunications industry, efficiency is a primary concern. Businesses are challenged with ensuring that their core functions operate at full potential, improve performance, control costs and profitably invest resources.

To emerge as business leaders, companies must take a broad strategic approach to financial, project, resource and supply chain management.  For instance managing a global telecommunications supply chain is a much more complex challenge because of the new and constantly changing demands of shorter product life cycles, industry consolidation and the need to take advantage of emerging technologies.

Expanding the use of information technology is the best way to leverage greater value and returns while supporting more cost-effective operations and excellent customer relationships.

We offer a strong set of solutions to help telecommunications companies address the many changes occurring in the industry and manage every aspect of your company, from customer relationships and supply chain management to business process and financial practices.

Bottom line, an affordable and future-proof computing infrastructure allows cross-functional sharing of data, effective working relationships and enables successful and swifter decision-making.

Web Retailing

New Approaches and Management Technologies

The growth of global web retailers continues to squeeze the business outlook for small and mid-sized companies. To survive, these retailers must find innovative ways to compete that are not based solely on price.

Web retailers must be willing to adopt new approaches and management technologies to succeed. They must find ways to optimise inventory management while keeping products, especially high-demand products, in stock. Finding and keeping customers is also vital.

We deliver a compelling suite of technologies to help web retailers manage every aspect of their operations. These affordable, integrated applications enhance traditional enterprise resource planning solutions and can be deployed quickly.

Legal

Redefining Client Relationships

More than ever, legal professionals are engaged in efforts that help them win and retain clients.

Our Microsoft based CRM offering is a complete client relationship management solution that provides law firms with all of the tools and capabilities needed to create and easily maintain a clear picture of client relationships from first contact, through business development activities and long-term relationship-building efforts.

With modules for business development, matter management and marketing, we can deliver a fast, flexible and affordable solution that drives measurable improvements in every business process, enabling closer relationships with clients and helping your firm achieve new levels of profitability. Everyone in your firm gets a 360 degree view of your relationship networks, prospects, and clients directly from Microsoft Outlook, providing a familiar and intuitive work environment that fosters user adoption and productivity. And because you partner with m-hance, it looks, feels and performs the way you want, the way you expect and the way you need

For more information please contact us.

Central Telecom enjoys better finance visibility and improved field service levels thanks to m-hance

Under conditions of rapid business expansion, Central Telecom wanted to integrate applications and improve its customer service, and needed a system that could support its demanding service levels and enable the addition of new online customer facilities

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Bespoke accounting and CRM solution for specialist recruiters, provided by m-hance

Hays is one of the most successful specialist recruitment companies in the business but they were having problems with their accounting and CRM software. They found they were unable to fully reconcile their costs paid to temporary employees to the invoices issued for temporary work. m-hance had the answer, with a combination of solutions that made their billing and payroll processes far more efficient and accurate

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Efficient and effective business information for top newspaper publisher

Newsquest Media Group, the second largest UK newspaper publisher, needed a low cost-of-ownership system that could be distributed throughout the country and which would produce rapid reports while saving time and costs

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Modernised and integrated IT solution provided by m-hance, from supply chain to customer management

When Celtic Linen Ltd wanted to replace the isolated legacy financial accounting applications of the Group’s component companies, and integrate them with the line- of-business workwear application to form a single centralised system, they came to m-hance for advice

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m-hance delivers scalable solution for integrating financial and manufacturing systems

When Group 4 Technology decided to replace its dual legacy systems for financial accounting and manufacturing with Microsoft Dynamics GP, it contracted m-hance as its principal Microsoft consulting and support partner

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Call us on
+44 (0) 844 264 0932 - UK
+353 (0) 1 2059 666 - Ireland

News

May 22, 2013

London & Capital selects hosted system from m-hance to support its ambitious growth

London & Capital, a leading independent wealth management company situated in central London and Hong Kong, has gone live with a finance system from m-hance.

May 15, 2013

m-hance COO ranked among the world’s top 20 influencers in Microsoft Dynamics

Survey names Andrew Hayward as the 16th most influential person in Microsoft Dynamics

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