10 steps to better business development in the construction industry

Assess how you compare to your peers and benchmark your position in the industry

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Analyst insight

A tale of two enablers: Microsoft Dynamics CRM customer adoption of inside sales and sales intelligence best practices

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Business development in the construction industry

How to win more business:
What matters, what works, what doesn’t

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Connectivity in construction: how the latest on-demand software can transform efficiency for construction firms

The construction sector depends heavily on efficiency, planning and resource management, and on effective collaboration between multiple parties. Download the free whitepaper now to understand how harnessing technology can connect project teams, businesses and suppliers in order to reduce risk, ensure collaboration and improve efficiencies.

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Delivery Management Whitepaper

How to transform delivery efficiency and go the extra mile for your customers using integrated technologies.

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How to maximise supplier relations – and cash flow

This white paper considers the potential impact of inefficient, manual or only partially automated processes, before setting out the various ‘end-to-end’ technology solutions that enable busy finance departments to secure greater control over their purchase-to-pay (P2P) / accounts payable (AP) processes, allowing them to pass on the benefits to the broader business.

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On the front lines

The role of information in enhancing customer service
A report from the Economist Intelligence Unit Sponsored by Microsoft

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Project-based CRM for the energy sector

Five steps to building a CRM business case for energy organisations

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Social Giving

Charities' use of social media must be creative and joined up internally if organisations are to focus resources and drive donations.

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Social Giving

Charities' use of social media must be creative and joined up internally if organisations are to focus resources and drive donations.

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Successful telesales

An m-hance briefing paper on effective telesales in distribution organisations

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The empowered sales team

Enhancing productivity through the better use of information
A report from the Economist Intelligence Unit Sponsored by Microsoft

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The Importance of Student Lifecycle Management to the UK higher education sector

Today’s higher education institutions are under unprecedented pressure to function like commercial businesses - particularly as fees have multiplied in England. Universities must now compete aggressively for feepaying candidates, and work hard to keep these ‘customers’ engaged.

This white paper discusses how modern student lifecycle management systems are key to addressing these challenges, whilst enabling organisations to build up a single, holistic view of their ‘customers’ in order to interact with them in more fruitful ways.

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The power of sharing: Making social networks work for your business.

This whitepaper outlines the top strategies for exploiting enterprise social networks to maximise knowledge, distribute ideas and drive success in sales and marketing.

According to analyst IDC, the ESN market is expected to grow 43% annually to reach £2.8 billion in 2016. The benefits of ESN applications can be felt throughout a business, from finance, HR, projects to sales and marketing. ESNs can help to:

• Successfully bridge geographical distance and departmental divides
• Enable the creation of shared-interest communities to reduce knowledge silos
• Improve employee recognition
• Facilitate greater knowledge sharing and skills transfer
• Provide valuable insight critical to closing deals faster
• Provide instant “out of office” interaction for mobile workers
• Reduce time spent on email by up to 30%

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Who’d be a buyer?

An m-hance white paper on managing stock and service levels in wholesale distribution

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News

May 22, 2013

London & Capital selects hosted system from m-hance to support its ambitious growth

London & Capital, a leading independent wealth management company situated in central London and Hong Kong, has gone live with a finance system from m-hance.

May 15, 2013

m-hance COO ranked among the world’s top 20 influencers in Microsoft Dynamics

Survey names Andrew Hayward as the 16th most influential person in Microsoft Dynamics

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