Case Studies

Age Action chooses m-hance to improve communications and services for Ireland’s elderly

As with most EU nations, Ireland’s population is living longer. A report into the ageing population in Ireland by the National Council on Ageing and Older People estimated that the country could expect to see the number of over 65s increase by around 79% between 2004 – 2021. This increasingly older population will add pressure to Ireland’s health and welfare systems.

Amnesty International Reduces Budget Reporting Time from Weeks to Hours.

Global human rights organization Amnesty International was dealing with an outdated reporting system and needed to upgrade. The challenge was to find a software replacement that would deliver long-term value for the global organization. They found an ideal solution in Jet Essentials, which saved weeks of work during their yearly budgeting process. Darren Rifat, Systems & Reporting Manager for Amnesty International, UK section shares his story.

BAM Construct UK relies on a CRM solution from m-hance to build better relationships

BAM Construct UK engages in design, construction, property development and facilities management across the UK. It’s responsible for some truly iconic commercial and educational projects across the country.

Bearings distributor’s business operations run smoothly, with m-hance software solution

Acorn chose m-hance to deliver new technology that would be more robust and deliver
better reporting and integration on a platform that would support future growth

Bespoke accounting and CRM solution for specialist recruiters, provided by m-hance

Hays is one of the most successful specialist recruitment companies in the business but they were having problems with their accounting and CRM software. They found they were unable to fully reconcile their costs paid to temporary employees to the invoices issued for temporary work. m-hance had the answer, with a combination of solutions that made their billing and payroll processes far more efficient and accurate

Bethell Construction builds a better financial future with m-hance

Construction companies are under constant pressure to remain profi table in an industry where margins are tight. This challenge has been made easier for Bethell Construction after it selected m-hance’s suite of specialist accounting, costing and payroll solutions. m-hance’s integrated Intellect system has enabled Bethell to better control its project costs and increase productivity through eliminating ineffi cient manual processes leaving it free to concentrate on what it does best - providing the highest standards of quality and service to its customers.

Canford Audio implements an Enterprise Social Networking (ESN) solution from m-hance

As an expanding business with multiple offices worldwide Canford Audio was struggling to
capitalise on important sales enhancing information, until it implemented an Enterprise Social
Networking (ESN) solution from m-hance.

Central Telecom enjoys better finance visibility and improved field service levels thanks to m-hance

Under conditions of rapid business expansion, Central Telecom wanted to integrate applications and improve its customer service, and needed a system that could support its demanding service levels and enable the addition of new online customer facilities

Concern Worldwide upgrades financial management system in 23 developing countries in just five months.

m-hance successfully completed an international roll-out project to upgrade Concern
Worldwide’s financial management system in 23 developing countries situated across Africa
in just five months, on time and to budget.

Efficient and effective business information for top newspaper publisher

Newsquest Media Group, the second largest UK newspaper publisher, needed a low cost-of-ownership system that could be distributed throughout the country and which would produce rapid reports while saving time and costs

Evolution Homecare chooses m-hance to deliver CRM solution to boost productivity and increase efficiencies.

Evolution Homecare provides UK prescription-based medication delivery services to patients at home or within the community. As part of its continued investment in delivering a high-quality service to patients, Evolution Homecare investigated potential IT solutions that would assist in improving efficiencies in its handling of patient relationships.

Fine foods supplier sees major benefits from m-hance Dynamics GP installation

A rapidly growing business and an increasing demand for up to date information and more software functionaility across all company departments prompted Leathams to change to a new IT solution from food distribution specialists, m-hance

Food distribution company sees major benefits from installing m-hance IT solution

The main aims for any new system were to address information issues and to set Birchall s Foodservice up for improvements in purchasing, sales and logistics operations. Cost reductions, particularly in warehousing and transport were also being sought from m-hance

Growing agribusiness company partners with m-hance to develop financial and supply-chain functions

The Walsh Group, a leading mushroom grower and distributor expanding rapidly in the UK market, selected m-hance and Microsoft Dynamics GP to support its financial and supply-chain operations

Integrated CRM system assists Eurofound to target and service their clients

When Eurofound decided to centralise all of its contact databases into one, easy- to-manage CRM system, they issued a detailed tender document. It was looking for an Industry-leading solution supported by a company with the experience and resources to do the job and support it in the future. m-hance and Microsoft Dynamics CRM ticked all of the boxes

International golf business addresses rapid growth with new IT solution

The Masters Golf Company has a ‘technology culture’ and wanted to explore with m-hance how the new technologies available could lead to improved customer service and competitive advantage across the organisation

IPA enjoys greater efficiency in communication with m-hance’s CRM solution

m-hance, working with Microsoft Dynamics CRM, has made life a lot easier for the people working in the Institute of Public Administration (IPA). Following a planning stage, bespoke development, implementation and training, efficiency is up and the IPA now has an integrated and reliable enterprise-wide CRM system in place

J. Murphy & Sons Limited case study - Extracting value from strong foundations

Civil engineering and building company J. Murphy & Sons Limited is to speed-up its monthly financial reporting processes whilst keeping a tight handle on project costs with m-hance and Jet Reports

Jones Oil depends on m-hance managed service to build reputation for service excellence.

Jones Oil depends on m-hance managed service to build reputation for service excellence. As one of Ireland’s biggest oil suppliers to both the domestic and commercial market, Jones Oil has built a reputation for service quality and accuracy in all of its transactions with customers, whether they’re an individual home owner, farmer or even a manufacturing plant. The company has been in business for over 25 years and has grown into a national organisation with 40 delivery trucks, 18 depots and over 75 staff .

Laboratory supplies wholesaler sees major benefits from new IT platform with m-hance

A key area for the new system was enhanced information availability, particularly customer data for the telesales team. Further refinement in the buying area to help cut costs and reduce lead times was also a major objective.

Leading independent wealth management company situated in London and Hong Kong, has gone live with a finance system from m-hance.

This system is being delivered as a fully hosted and managed service solution and will improve management reporting, reduce operating costs and support London & Capital’s ambitious growth plans.

Leading investment firm benefits from quality management information system developed by m-hance

Gresham LLP, a leading investor in the UK private equity mid-market, selected m-hance to implement Microsoft Dynamics GP as a solution for its accounting requirements

m-hance delivers bespoke package of mapping software for OSi

Ordnance Survey Ireland wanted to take advantage of technological advances in IT and mapping by setting up an OSi e-commerce system in order to enhance its delivery of online mapping services to customers. m-hance was there to help them

m-hance delivers scalable solution for integrating financial and manufacturing systems

When Group 4 Technology decided to replace its dual legacy systems for financial accounting and manufacturing with Microsoft Dynamics GP, it contracted m-hance as its principal Microsoft consulting and support partner

m-hance delivers scalable solution for integrating financial and manufacturing systems

When Group 4 Technology decided to replace its dual legacy systems for financial accounting and manufacturing with Microsoft Dynamics GP, it contracted m-hance as its principal Microsoft consulting and support partner

m-hance develops existing ERP relationship with leading FMCG player

Leading distribution and FMCG brand management company Stafford Lynch returned to m-hance to upgrade its systems to keep in line with company growth

m-hance overhauls accounting system for leading insurance provider

Endsleigh Insurance wanted to replace its unreliable legacy financial accounting system with a solution that would provide not only sophisticated accounting functionality but integrate with existing systems, allow for planned automation, and accommodate the company’s future growth

m-hance provides customised accounting solution to leading agribusiness enterprise

Charles R Wynne, one of Ireland’s leading agricultural product suppliers and animal feed processors, wanted to replace its incumbent terminal-based accounting system. This did not provide stock management or full accounting functionality and lacked the capacity to handle the company’s rapid expansion. They chose m-hance and Microsoft Dynamics GP to support its accounting and stock management operations.

m-hance provides integrated ERP solution in the financial services sector

m-hance was chosen to implement a financial and business management solution, at one of Ireland’s leading financial services providers – NCB

m-hance solution proves quality piece for Campbells Prime Meats

Deciding in favour of a combination of up to date technology and food industry experience, Campbells chose to install an m-hance distribution module based on Microsoft Dynamics GP. The new system covers all the core business applications including financials, sales and purchasing

m-hance solves big IT challenge for leading charity

Plan, one of the largest international child-centred organisations, working with children and their families in 45 of the world’s poorest countries, chose m-hance for one of its most challenging IT projects

m-hance's worldwide channel program drives new business opportunities for Dynamics partners

m-hance’s worldwide channel partner program is assisting its expanding base of international partners to develop new business opportunities which further extend the functionality of Microsoft Dynamics Solutions.

m-hance’s CRM and ERP solutions adapt to a changing energy market

m-hance helped ESB Independent Energy to meet the new regulations from the Energy Regulator and to integrate, streamline and improve its systems

Modernised and integrated IT solution provided by m-hance, from supply chain to customer management

When Celtic Linen Ltd wanted to replace the isolated legacy financial accounting applications of the Group’s component companies, and integrate them with the line- of-business workwear application to form a single centralised system, they came to m-hance for advice

New system at Midland Chilled Foods helps cut costs and streamline business processes

Operating 24 hours a day, Midland needed a new IT platform that would enable improved pricing, delivery and overall service standards to customers whilst generating enhanced loyalty and competitive advantage

Oilfield supply company achieves greater business efficiency and control with new m-hance system

m-hance supplied a solution that matched CIS’ “Sell, Source, Ship” sales and distribution model and delivered timely, accurate business intelligence in both structured and ad hoc reports and queries

Overseas Trading Limited - the UK’s fastest growing distributor of value-line products, has gained control of its rapidly expanding business

Improving cash flow and cutting inventory levels by one-third using a finance system implemented by m-hance, was a key priority for Overseas Trading Limited.

Parkam Foods achieves best business practice with m-hance IT solution

“The success of the project is thanks in many ways to m-hance’s detailed understanding of our business…from catchweight functionality to sales order processing and financial reporting; they understand what it takes to be successful in the foodservice industry.” Ralph Danby, Commercial Director, Parkam Foods Limited

The AD Construction Group to save £20,000 a year with cloud e-invoicing solution from m-hance

AD Group dramatically speeds-up purchase-to-pay processes and gains instant ROI from supplier rebates.

The Russell Group is saving over £100,000 per year using m-hance’s electronic invoice solution

The Society of St Vincent de Paul - Helping those who help others

One of Ireland’s largest charities turned to m-hance to improve the efficiency of its operations
and significantly minimise administration costs whilst aiding legislative compliance.

m-hance’s integrated finance and CRM system is being delivered as a five-year fully managed service contract and includes the provision of comprehensive service desk support.

The UK’s leading independent paper supplier explores its information technology options

Elliott Baxter chose m-hance to replace their UNIX-based computer system with a new IT
solution that would extend the role IT plays in their business

Wallaces Express sees excellent start to use of m-hance distribution system

Wallaces chose a 60 user Dynamics GP based solution from distribution specialists, m-hance. The new system covers all the core business applications including financials, sales and purchasing and stock control as well as having a very strong data access and BI capability.