Brochures and Flyers

Active Documents - Factsheet Dynamics GP 2010 (1.0)

Active Documents - Factsheet Dynamics GP v10 (1.0)

Additional Charges

The sale of one item may frequently need to trigger the sale of another. This could, for example, be a deposit on a container, a delivery charge, a spares kit or an annual support charge.
This m-hance module allows the user to create relationships between items so that these additional charges lines are generated automatically by the system. The module lends additional functionality to both Sales and Purchase Order Processing.

Advanced Inventory Replenishment

One of the critical measures of success for any distribution company is the ability to effectively balance inventory investment and customer service levels. In a typical business with thousands of items, managing this process can be a complex and ultimately unrewarding challenge.

m-hance’s inventory replenishment module harnesses all of the transactional information in your system and applies it to a set of rules and formulae based upon best industry practice to generate realistic and informed demand forecasts.

Alerts in Microsoft Dynamics AX Help drive

Help drive workfl ow effi ciency and empower people to keep a close, accurate eye on whatʼs happening across your business with Alerts for Microsoft Dynamics AX.

Automated Data Capture

Imagine if you could replace paper with scanners to help you improve the efficiency and running of your business, cut costs and provide up-to-date, real-time information?

Automated Data Capture provides automation and control of your operation through the use of wirelessly connected devices within the warehouse.

Accurate, fast and efficient the solution reduces errors and provides transparency and integration into your Dynamics GP software.

AX 2012 System Requirements

Download the system requirements for AX 2012

Catalogue Based Sales

Sales order entry is a critical activity in a customer focused business like distribution. It may be the only regular point of contact with the customer so the speed, skill and knowledge that is shown by the order taker will have a major influence on that customer’s perception of the whole company.

An order-taker who can answer technical queries, off er substitutes, introduce promotions and understand typical buying patterns will leave lasting positive impression.
Even if the order is being entered one step removed from the customer eg via fax or order form, it is vital that the operator can record the order quickly and accurately with appropriate information readily to hand.

Catchweights

Many items require quantities to be tracked in more than one unit of measure, where there is no fi xed relationship between the units of measure. This could be the case where the base unit of measurement is a weight, but the item is sold in a variety of sizes.

The m-hance Catchweights module focuses on these requirements, providing catchweight functionality in Sales, Purchasing and Inventory functions.

Consolidated Invoicing

Minimising cost whilst continuing to provide the highest level of customer service is at the heart of distribution. The ability to consolidate many deliveries into a single invoice can significantly reduce administrative overheads and simplify financial ledgers.

It’s also important to meet customers’ service level expectations by providing them with invoices in the format and to the level of consolidation that they specify. m-hance’s Consolidated Invoicing module addresses all of these requirements.

Customer Call Scheduling

Managing customer calls, whether it be as part of regular telesales schedules or responding to a one-off request for technical information, is at the heart of good customer relationship management.

The m-hance Customer Call Scheduling module offers sophisticated call management facilities, via simple implementation and set up routines, that radically improve customer contact management giving immediate benefits for sales and service.

Customer Templates

Successful distribution starts with successful selling. This means having immediately available all of the information that can help to maximise sales and ensure that the customer gets the product they need at the right price.

This module has been produced with these objectives in mind.

Delivery Management - Customer Portal

The proof of delivery system allows customer service staff and customers to access real-time information before, during and after delivery.

The m-hance Delivery Management application constantly reports job status and the GPS location of the vehicle to the reporting system.

This enables rule-based customer updates via email or SMS based on a vehicle leaving the previous customer or being a user-defi nable distance from the next stop.

Delivery Management - Executive Dashboard

To more effectively manage your delivery operation you need to be aware of issues as they arise. The m-hance Executive Dashboard comprises a set of user-configurable KPIs.

Role specific data groups and KPIs are used to generate a graphical view of relevant processes in the delivery operation with full drill down into detail for further investigation. A traffic-light system is used to provide on-screen alerts to highlight exceptions that fall outside specified tolerances.

Delivery Management - Route Builder

The Order and Job Management solution provides a “staging post” for routes, orders, jobs and products prior to route departure and download to the PDA. The module allows for order, job and product details to be added or removed from existing routes prior to vehicle departure. Any orders/jobs removed from routes are placed in an “order well” where they can be held until needed.

Delivery Management - Route Compliance

m-hance Route Compliance enables you to monitor and react to service and operational issues as they arise. The reporting information helps to identify where potential efficiencies can be made to improve service levels, reduce operational costs, minimise fuel usage and environmental impact as well as maximise driver utilisation. Post-delivery analysis of depot, route, driver and customer service performance arms you with the necessary information to improve customer service and utilisation of fleet and resources.

Delivery Management - Tracking

The m-hance Tracking back office application records real-time GPS tracking of vehicle location and routes together with stop/job history.

This can automatically update the status of jobs planned or unplanned, and increase transport office efficiencies to ensure that each vehicle is on the most appropriate route, with the ability to redirect if required.

In addition to PDA tracking, the solution can take third party telematics feeds to provide single point visibility. This is useful where there are already a number of existing tracking systems in place.

Disaster Recovery

m-hance can provide easy and ready access to your IT data in the event of a major disaster.

Duty Processing

A key challenge for the inventory controller is to minimise or at least defer unnecessary inventory related expenditure whilst maintaining target service levels.

Holding inventory in a bonded location means that payment of duty, taxes and other tariffs on those items can be delayed until much closer to the point of sale. Alcoholic beverages and tobacco based products are examples of products that are typically managed this way.

Dynamic Dashboards

eInvoicing for Intellect

The easiest way to send and receive eInvoices with high
supplier adoption guaranteed.

Enterprise Portal

Enterprise Portal in Microsoft Dynamics AX 2009

Extended Pricing Integration

Distribution is typified by intense pricing competition. With that can come complexity and often large volumes of price records, to meet the needs of a diverse inventory and a demanding customer base.

Extended Pricing m-hancements

Extended Pricing already offers a highly functional pricing model for Dynamics GP including unlimited price lists, date sensitive pricing, customer contracts and promotions.
The m-hancements package offers additional promotion options and provides a flexible cost-mark-up pricing function that will be useful for many distributors.

Extended Pricing m-hancements

Extended Pricing already offers a highly functional pricing model for Dynamics GP including unlimited price lists, date sensitive pricing, customer contracts and promotions.

The m-hancements package offers additional promotion options and provides a flexible cost-mark-up pricing function that will be useful for many distributors.

Factsheet - What's new in Microsoft Dynamics GP 2013

A brief look at the key features of Microsoft Dynamics GP 2013.

Financial Management

Financial Management in Microsoft Dynamics AX 2009

Forecaster Brochure

Realise the benefits of a fully integrated budgeting and planning solution designed to help organisations create and execute accurate, realistic budgets. Forecaster in Microsoft Dynamics™ GP provides your business with immediate control of the entire budgeting and planning process, helping ensure that you meet yearly business goals efficiently and cost-effectively.

Forward & Scheduled Sales Orders

Keeping your customers happy means being able to respond reliably to their detailed requirements even when this involves planning deliveries for many months ahead. It is not uncommon for a customer to place an order for phased delivery over a long period of time. You need to be able to record that order quickly and easily. But what you will not want to do is tie up inventory unnecessarily and prematurely.

GP2013 decisions tree

Healthcare materials management fact sheet

Delivering the right materials to the right place at the right time is essential to high-quality healthcare. Microsoft Dynamics provides the tools and ERP framework that healthcare organisations need to improve materials management efficiency. The results: lower costs and better patient care.

Healthcare regulatory compliance fact sheet

Microsoft Dynamics provides the tools and ERP framework that healthcare organisations need to connect systems and implement practices that are the foundation for achieving and maintaining regulatory compliance.

Human Resource Management

Human Resource Management in Microsoft Dynamics AX 2009

Independent evaluation of m-hance Social Business

As the saying goes – knowledge is power. In this constantly changing and challenging world, not having the right information or knowledge to hand can result in lost revenues for companies of all sizes. But as we struggle to become more and more connected, we find managing those connections difficult.

For some, the sheer volume of information and data created on a daily basis is overwhelming. For others, simply finding and identifying the relevant information that exists within a company can be frustrating.

From email conversations and Twitter, to project management and face to face meetings, information is coming at us from all directions. But how can companies and employees filter the noise into meaningful and relevant conversations that can have a positive impact on the bottom line?

Here Richard Edwards, Principle Analyst at Ovum explores the merits of m-hance social business.

Intellect contractors overview

The Intellect Construction Solution has been specially designed for use by organisations that are involved in the provision of construction and contracting services.

Intellect maintenance management

Intellect Maintenance Management system has been specially designed for use by organisations who provide maintenance services either in the commercial or local authority markets.

Intellect plant hire overview

The New Intellect Hire system has been specially designed for use by organisations who are involved in the hiring of both operated and non-operated plant and its associated services.

Intellect – building your future today

m-hance provides complete business systems to contracting, construction and maintenance organisations. Our aim is to seamlessly integrate your accounts, costing and business information to give you unrivaled analysis of your activity.

Inter-Site Transfers

In a multi-site distribution environment, the management of Inter-Site transfers can be critical to operational effectiveness.

Whether it is for re-distribution of stock from a central warehouse to satellite depots or simply to control as-hoc movements of inventory from one location to another, this Inter-Site Transfer module from m-hance brings new levels of control and automation to this important and potentially costly business process.

Invoice Approvals and Accruals - Factsheet Dynamics GP (1.0)

Item Life Cycle

In today’s world of rapid change and brand-led marketing, the life of the inventory item can be fleeting. New items may be developed, sourced, brought to market and then sold to exhaustion before being removed from inventory altogether, sometimes in a matter of months, or even weeks.

Inventory management systems need to reflect this style of operation and the m-hance Item Life Cycle module provides this facility. This functionality is delivered in a way that is flexible and highly configurable to meet individual business needs.

Item Manager

Managing an inventory of several thousand items is a time consuming business involving a high risk of error. In today’s fast moving environment, new items and brands are constantly being introduced and replaced.

The m-hance Item Manager module is a fast and error proof method for creating whole ranges of items across many sites in minutes.

Jane Payroll

JP is the only payroll solution on the market which integrates seamlessly with Dynamics GP whilst offering the most reliable and flexible option for paying employees whatever your requirements may be.

Jane Payroll Feature Review

Jane Payroll Feature Review

Linked Item Selling

In many distribution businesses it’s the ability to make the most of every sales opportunity that can mean the difference between success and failure.

Linked Item Selling is a simple but effective tool that helps ensure that the all-important opportunity to up-sell is not missed.

m-hance Bank Management

Bank reconciliation is a necessary task for most businesses; however as a manual process it can often become time-consuming and frustrating. m-hance Bank Management is fully automated, simplifying your Bank Reconciliation process and allowing your finance team to concentrate on more valuable tasks.

m-hance Compliance Portal for SharePoint

For every size and type of company, regulatory
compliance is becoming an increasingly important
element in driving business performance.

m-hance Compliance Portal for Sharepoint

For every size and type of company, regulatory compliance
is becoming an increasingly important element in driving
business performance. The m-hance Compliance Portal
for SharePoint extends Microsoft SharePoint’s document
management functionality to achieve a true, web-based
compliance environment for your entire organisation.

m-hance Contract Management

Project managers and quantity surveyors need to monitor progress on projects, control costs and generate valuations.

m-hance Contract Management helps you to improve contract compliance, customer service and profit margin in a scaleable and flexible solution which fi ts your business needs.

m-hance Delivery Management

m-hance Delivery Management is an integrated delivery management solution that provides real-time information and visibility of the whole delivery and collection process, from the point of despatch to the point of delivery or collection.

Using GPS to combine real-time location and SKU-level information, m-hance Delivery Management provides full job tracking capability via a PDA or vehicle telematics device, to monitor and manage the ‘on time in full’ (OTIF) customer delivery/collection process.

Managers, drivers and customer service staff have tailored views that help them to interact appropriately with each customer.

The result is enhanced customer service, reduced operational costs, streamlined billing and improved cash flow.

m-hance Delivery Management

m-hance Delivery Management is an integrated delivery management solution that provides real-time information and visibility of the whole delivery and collection process, from the point of despatch to the point of delivery or collection.

Using GPS to combine real-time location and SKU-level information, m-hance Delivery Management provides full job tracking capability via a PDA or vehicle telematics device, to monitor and manage the ‘on time in full’ (OTIF) customer delivery/collection process.

Managers, drivers and customer service staff have tailored views that help them to interact appropriately with each customer.

The result is enhanced customer service, reduced operational costs, streamlined billing and improved cash flow.

m-hance Delivery Management - ePOD

m-hance ePOD is a PDA based proof of delivery and integrated back-offi ce management system designed to help you meet your goals for on-time, in-full deliveries, collections and stock reallocation.

m-hance ePOD provides multi-dimensional delivery management information and analysis, putting you in control – reducing operational costs, improving customer service and cash flow with a 360 degree view of the delivery and collection process.

m-hance ERP Oilfield Services

The m-hance ERP Oilfield Services system has been designed for use by organisations that provide equipment, personnel and associated services to the Oil & Gas industry. m-hance ERP Oilfield Services is powered by and is a fully integrated part of the Microsoft Dynamics AX enterprise business management system.

m-hance Hire Management

Multiple solutions are often used to manage the entire hire process – from the contract, scheduling of allocation, delivery and off -hire. Sometimes this lack of integration leads to lack of visibility, unreliable project management and unreliable reporting.

m-hance Hire Management offers one closed loop solution, meaning that our customers need only use one interface to track their assets during mobilisation and demobilisation, different functions are integrated and informed to ensure the smooth running of their hire business.

m-hance Marketplace

Effective procurement is essential in today’s cost cutting climate. With a turbulent economy and changing market conditions, every pound saved can make a vital difference to an organisation’s bottom line. The demand for additional cost savings, tighter control over expenditure and increased spend visibility has placed a greater focus on eProcurement, powerful spend management and efficient purchase-to-pay (P2P) systems and processes.

m-hance Payroll & HR

No one business or indeed human resource function within it is the same. HR and payroll departments need a solution that fits in with their particular business requirements.

m-hance Payroll & HR provides an integrated payroll for any type of organisation, allowing your human resources function to align themselves with changing business processes. From employee registration, tailored salary payments to self-service functionality; the solution, fully compliant with HMRC is familiar to use.

m-hance Sales Connect

A successful business needs successful sales. The whole process of capturing sales orders, viewing previous orders and appropriate discounts remotely can be enhanced by providing your sales team with the most effective and appropriate methods of reviewing and capturing information whilst out on the road.

Many field sales teams are now equipped with tablet devices as well as the more traditional laptop, and they expect the right tools for the job in order to perhaps demonstrate items, show images, check on stock levels and customer history.

m-hance Sales Connect combines the level of detail your sales team expect with the ease of use of a tablet solution.

m-hance Service Management

This solution is designed for organisations that need to manage both reactive and planned maintenance as well as schedule service tasks.

m-hance Service Management helps businesses improve contract compliance, customer service and profit margins within the following sectors:
• Property repair and maintenance
• Mechanical and electrical maintenance
• Oil, gas & power equipment and plant

Ultimately it ensures compliance with service level agreements and improves contract profitability.
Combined with the capabilities of Microsoft Dynamics AX, m-hance Service Management provides a complete ERP solution for any manufacturing, service or public sector organisation with service & maintenance requirements.

m-hance SharePoint BI solutions and services

Business workers used to suffer from a lack of information; now they have too
much. m-hance SharePoint BI solutions and services can help you make sense of the
information you have to make better decisions and drive your business forward.

m-hance Social Business - The Fully Integrated Social Enteprise Network from m-hance

m-hance solutions for not for profit organisations

At a time when funding pressures are acute and competition is fierce to gain donations, funds and grants; we appreciate that your management systems need to allow your organisation to focus on your core objectives.

m-hance solutions for Private Equity

The Private Equity industry is a complex and rapidly changing sector where companies are expected to deliver faster, more tailored information to satisfy their ever-demanding client-base.
m-hance helps PE and VC organisations act quickly, make sound business-decisions and improve their market position.

m-hance VAT Management

Effective financial management is vital to business success. While some enterprises may well be able to ride out the ups and downs of trading, most companies need to ensure that they know exactly where every penny is and make sure they stay on the right side of the law. With so many different rates of VAT applicable to different types of goods and services, as well as some that are completely exempt, keeping track of what you can and can’t reclaim is confusing and you may be missing out on money that’s due to you. In some industries such as Not for Profit and Public sector the rules are more complicated still. This is where m-hance VAT Management can help your company simplify the reclaim process and ensure that you stay on top of VAT management without all of the manual intervention and room for error currently involved.

m-hance's worldwide channel program drives new business opportunities for Dynamics partners

Managed Service Brochure

Whether you’re faced with record growth or continuing to tighten your belt you’ll
understand the principles of having to do more with the same or less. Coupled
with the increasing reliance on technology to deliver business advantage you have
increasingly complex IT environments, and increasing pressure on the budgets that
support them to deliver optimal performance.

Microsoft CRM with the construction industry solution - For building products manufacturers, distributors and plant hire suppliers.

Microsoft® Dynamics CRM with the Construction Industry Solution from m-hance enables you to manage all your sales, marketing and customer service activity by customer, contact, specifier, stockist and project.

Microsoft CRM with the construction industry solution - For contractors, consultants and architects

Microsoft® Dynamics CRM with the Construction Industry Solution from m-hance enables you to manage all your business development and bid management activity by client, contact, influencer and project.

Microsoft Dynamics and CPG Distribution

Consumer packaged goods (CPG) distributors face big challenges selling to the fiercely competitive and rapidly evolving retail industry. Intense price stress at the retail level puts downward pressure on distributors and leads to smaller margins. Short product lifecycles add to the pressure on your profits.

Microsoft Dynamics and industrial distribution

Global competition, shorter product lifecycles, lean economic conditions, increasing customer demands – these and other challenges put enormous pressures on industrial distributors.

Microsoft Dynamics AX 2009

Microsoft Dynamic AX is an integrated, adaptable business management solution that helps you and your people make business decisions with greater confidence.

Microsoft Dynamics AX 2009 Brochure

Microsoft Dynamics AX 2009 compliance

New enhancements and features including, Compliance Center, Configurable Workflow and Alerts, Task Recorder, Expense Policies and Role Center help customers drive compliance throughout their organisation and reduce the cost of compliance.

Microsoft Dynamics AX 2012 - Product overview

A product overview of Microsoft Dynamics AX 2012

Microsoft Dynamics CRM

Businesses today need to maximise the value of their relationships. With Microsoft Dynamics CRM business software and the xRM application framework, organisations can quickly and easily extend their CRM solution and build custom applications to track any business relationship – without compromising features, capabilities, budget, or delivery time.

Microsoft Dynamics CRM for customer service

Deliver customer information, case management, service history, and support knowledge directly to the desktops of customer service representatives and supervisors, giving them the tools to deliver consistent, efficient service that enhances customer loyalty and profitability.

Microsoft Dynamics CRM for customer service

Deliver customer information, case management, service history and support knowledge directly to the desktops of customer service representatives and supervisors, giving them the tools to deliver consistent, efficient service that enhances customer loyalty and profitability.

Microsoft Dynamics CRM for marketing

Microsoft Dynamics CRM let you give your marketing professionals the robust data cleansing and segmentation tools, leading campaign management features, and insightful marketing analytics that they need to increase the effectiveness of your marketing programs, improve efficiencies, and better track key metrics.

Microsoft Dynamics CRM for marketing

Provide marketing professionals with robust data cleansing and segmentation tools, leading campaign management features and insightful marketing analytics to increase the eff ectiveness of marketing programmes, improve efficiencies and better track key metrics.

Microsoft Dynamics CRM for sales

Streamline and automate your sales processes and enable sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates, and improved customer retention.

Microsoft Dynamics CRM for sales

Streamline and automate your sales processes and enable sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates and improved customer retention.

Microsoft Dynamics CRM for the enterprise

Provide your people with the tools and information they need to create a 360 degree view of customers, using a highly flexible Customer Relationship Management (CRM) platform that can adapt, grow and scale with your business.

Microsoft Dynamics CRM Overview

Combine familiar Microsoft Office applications with powerful CRM software to improve marketing eff ectiveness, boost sales, and enrich customer service interactions. Microsoft Dynamics CRM equips business professionals with access to customer information through a familiar Microsoft Outlook experience which helps ensure rapid user adoption and fast results.

Microsoft Dynamics for healthcare

Delivering high-quality care may be the number one priority for healthcare providers, but finding ways to reduce costs has become the number one imperative. The key lies in finding ways to streamline processes, eliminate inefficiency, increase productivity, and improve decision-making.

Microsoft Dynamics for manufacturers

The need for speed and agility in the manufacturing industry is strong. Vital to meeting this need is the ability to optimise supply chains, reduce time-to-market for innovative products, and differentiate products with added services

Microsoft Dynamics for social services

Successful management of a not-for-profit organisation is as demanding as it is detailed. Meticulous reporting practices and careful administration of operating expenses and cash flow are essential for meeting regulatory compliance.

Microsoft Dynamics GP 2013 - Technical Overview

This document contains the preliminary minimum client hardware requirements and server recommendations supported by the Microsoft Dynamics GP Technical Support Team. The following server recommendations are not minimum server requirements. The requirements and recommendations are based on experience with many different installations. Users may need to increase these requirements due to environmental factors to achieve individual performance expectations.

Microsoft Dynamics GP 2013 - What's new

Discover what's new with Microsoft Dynamics GP 2013.

Microsoft Dynamics Statement of Direction Document

A look into the future of Microsoft Dynamics

More Distribution m-hancements

In addition to the multiple modules from m-hance for distribution, we also offer a set of general enhancements to distribution that provide some frequently requested functionality.

On the Radar: m-hance

Despite advancements in the enterprise applications market, siloed business applications and stilted business processes are still having a negative impact on the operational productivity of employees and the overall efficacy of enterprises. Conversely, the "connected consumers" employed by such companies are able to locate, engage, and organize to great effect through a wide range of interconnected social media sites and community platforms. With the words "social is changing everything" echoing across all industries, business leaders are considering the benefits that might be achieved through amalgamating established line of business applications with new enterprise social software solutions.

Patient Relationship management fact sheet

In addition to providing quality care, healthcare organisations continue to search for ways to increase patient satisfaction and assist patients in proactively managing their overall health.

Performance and Scalability

User Scalability for the Enterprise - Microsoft Dynamics CRM 4.0

Personnel Manager

The Jane Personnel Manager includes a comprehensive range of personnel features to meet the diverse requirements of any organisation.

Price Negotiation

In many distribution environments it is not always possible to work from fixed price lists. It is important to be able to negotiate and agree prices with customers, sometimes over the telephone.

To do this effectively the sales negotiator needs to be armed with all possible relevant information and have a tool that enables adjustment of any of the three key variables; price, cost and margin, and see the overall result. Price Negotiation provides all of these facilities.

Production

Production in Microsoft Dynamics AX 2009

Project Accounting

Project Accounting in Microsoft Dynamics AX 2009

Providing unrivalled Microsoft Dynamics support

m-hance is committed to providing the best professional support services available.

Purchase Management Brochure

Managing purchasing effectively and efficiently is vital to a business’ long-term success. In times of challenging market conditions ensuring that incomings and outgoings are tightly managed and as visible as possible is simply fundamental to business survival.

Purchase Retrospective Discounts

Vendor incentives come in many forms and need to be appropriate to individual trading circumstances. For some vendors, particularly those who are selling to a customer regularly but in small amounts, it is often more practical to incentivise them over a period of time by providing a retrospective discount plan that will allow the customer to achieve a cumulative discount. The plan may be related to individual product volumes or overall turnover.

The m-hance Purchase Retrospective Discounts module allows for the management and monitoring of these plans.

Reconciler for AR and AP - Factsheet Dynamics GP 2010 (1.0)

Reconciler for AR and AP - Factsheet Dynamics GP v10 (1.0)

Reconciler for Inventory - Factsheet Dynamics GP 2010 (1.0)

Reconciler for Inventory - Factsheet Dynamics GP v10 (1.0)

Reserved Stock

There are many reasons why inventory may need to be set aside or earmarked for particular customers or salespeople without necessarily being part of a firm order.

This Reserved Stock module from m-hance provides the means of setting up and managing this type of transaction.

Returns Management

Every distribution business wants to minimise the number of returns it has to handle. Return transactions reduce revenue and generate cost, therefore when they do happen it is vital that they are managed as quickly and accurately as possible.

m-hance’s Returns Management solution speeds up the handling of returns and improves operational control. At a financial level, Returns Management can ensure that only valid returns linked to an originating invoice can be processed.

Role Centers

Role Centers in Microsoft Dynamics AX 2009

Sales and Marketing

Sales and Marketing in Microsoft Dynamics AX 2009

Sales Navigator

From having a customer on the phone to simply wanting to audit recent or historical sales orders, you should be able to access the required information as quickly and easily as possible.

With the search functionality of m-hance Sales Navigator all your sales order details are just a few clicks away. Whether you want to retrieve item details from an historical order, check orders from a variety of customer addresses, or search for sales orders that have not yet been fulfilled, Sales Navigator provides the power for complete control over and access to your sales documents.

Sales Pattern Analysis

An important part of customer relationship management is to understand a customerʼs buying patterns; not just what products they buy, but how many and how regularly.

Sales Pattern Analysis gives easy access to key customer information in a form prescribed by the user.

Sales Retrospective Discounts

Customer incentives come in many forms and need to be appropriate to individual trading circumstances. For some customers, particularly those who are buying regularly but in small amounts, it is often more practical to incentivise them over a period of time by providing a retrospective discount plan that allows the customer to achieve a cumulative discount. The plan may be related to individual product volumes or overall turnover.

Sometimes referred to also as ‘Customer Earned Rebates’ this m-hance module allows for the management and monitoring of these plans.

Sales Retrospective Discounts

Customer incentives come in many forms and need to be appropriate to individual trading circumstances. For some customers, particularly those who are buying regularly but in small amounts, it is often more practical to incentivise them over a period of time by providing a retrospective discount plan that allows the customer to achieve a cumulative discount. The plan may be related to individual product volumes or overall turnover.

Sometimes referred to also as ‘Customer Earned Rebates’ this m-hance module allows for the management and monitoring of these plans.

Service Management

Service Management in Microsoft Dynamics AX 2009

SharePoint Document Management

A framework for doing more with less using IT

SharePoint OnRamp

Getting started with SharePoint quick wins

SOPXpress

Specialist IT solutions for drinks distributors

An m-hance solution offers a wide range of core business applications which incorporate the industry specific functionality needed to run a Drinks distribution business.

Specialist IT solutions for food distributors

As a Food Distributor facing the challenges of stocking and selling fast moving, often perishable products in competitive markets, you'll always be looking for new ways to improve business efficiency. A difficult task and all but impossible without the assistance of an effective IT solution.

Specialist IT solutions for wholesale distributors

m-hance has a 25 uear pedigree successfully installing solutions in the Wholesale Distribution sector. Our in-depth understanding of the challenges and opportunities faced by wholesalers is reflected in IT solutions that combine market leading technology with industry specific functionaility for distribution.

Specialist solutions for Education

Education is becoming an increasingly competitive environment and with the changes post-Diamond report, establishments must keep a keen eye on fi nancial control plus student recruitment and retention.

Specialist solutions for Financial Services

Successful businesses within the fi nancial services industry are automating and
managing every aspect of their business through investment in information
technology, with particular focus on fi nancial and business management software
and solutions.

Top reasons to purchase Microsoft Dynamics AX 2012

Take a look at the key reasons why you should purchase Microsoft Dynamics AX 2012

Top Reasons to Purchase Microsoft Dynamics GP

Whether you are outgrowing entry-level accounting software, ousting an outdated legacy solution, or simply tired of paying annual maintenance fees to a vendor that provides little to no value for your money - now is the time to give your people and your business the tools to work forward.

Microsoft Dynamics GP is an innovative, flexible solution that is fast to configure and deploy, easy to use, and provides forward-looking insights to help drive your business growth.

Trade Counter

For those companies who off er a self-collection service or a cash sale counter in addition to delivered trade there is often a need to enter orders and take payment at their premises or warehouse.

The m-hance Trade Counter module provides this facility by increasing the scope of a Dynamics GP implementation to incorporate a robust, fast and simple to use order entry system. This is supported by cash till, cash drawer and barcode scanner integration, so that orders can be entered quickly and cash payments can be made at the point of sale.

In addition, the company will be generating a single and consistent source of information using up-to-the-minute trading terms for the customer and updating the current inventory levels as sales are made via both business channels.

Turn Your Business Vision into Reality with Microsoft Dynamics GP

For more than 25 years, Microsoft Dynamics GP has delivered comprehensive out-of-the-box business management functionality – from financials and human resource management to manufacturing and operations – to power diverse small and midsize companies around the world.

A unique combination of integrated business intelligence, collaboration and communication tools connects the many moving parts of your organisation, giving you better visibility into and control over your business.

Unit of Measure Management

Products come packaged in many shapes and sizes. Buying by the pallet, counting by the case, selling by the carton or even individually, and at the end of the day users need to look at sales performance in one consolidating unit, e.g. tonnage, litres or cases.

The m-hance Unit of Measurement module directs the power of Dynamics GP software to provide all these facilities at the click of a button.

Vehicle Load Planning

Effective use of a vehicle fleet, whether it’s your own or a third party’s, demands the ability to organise deliveries quickly and easily based upon known routes, product weights and vehicle capacities.

m-hance’s Vehicle Load Planning module provides all of these facilities in an easy to use, interactive planning module.

The system also produces drivers’ manifests, plus the facility to produce documentation on a ‘by load’ basis.

Vendor Price Management

Distribution includes the entire supply chain of activity from product sourcing through to successful delivery and satisfied customers. One vital early link in the chain is accurate tracking of vendor pricing. This information provides vital information to support decisions in the buying process.

Further down the chain an accurately priced purchase order will reduce administration costs by speeding up the process of receipt and invoice matching, as well as improving accuracy of cost of sales. Vendor Price Management provides the functionality to enable all of these functions to be achieved.

What's new in Microsoft Dynamics AX 2012

A look into what's new in Microsoft Dynamics AX 2012

What’s new in Microsoft Dynamics CRM 2011

Laser focused on boosting productivity, Microsoft Dynamics CRM 2011 brings more than 500 enhancements that help drive marketing execution, improved sales performance, and enriched service delivery.

Why Microsoft Dynamics CRM?

World-class customer experiences begin with your people. When you give them the right tools to boost their productivity and amplify their impact, you equip your organisation for success. And that is exactly what Microsoft Dynamics CRM business software is designed to do.